• Only one child under age three may accompany you.
• All employees are required to wear masks and protective equipment.
• Plexiglass barriers are in place throughout each Community Office.
• All Community Offices are thoroughly sanitized.
• Bathrooms are open to visitors and cleaned regularly.

• All employees are required to perform daily health checks.
• All employees and visitors are required to follow social-distancing guidelines of six feet.
• Masks are required for entry. If you don't have a mask, one will be provided.
• We ask that you do not shake hands or hug.
• If there's a need to contact NYSOH, you're required to use your own phone.

MEDICARE

• Medicare insurance card (if applicable)
• Information on your current prescription drug coverage (if applicable): name of coverage, ID number, group number, and coverage start date.
• Information on your nursing home or long-term care facility (if applicable): home/facility name, address, and phone number.
• Emergency contact information (if applicable): name and phone number.
• List of prescriptions that are important to you.
• List of doctors you currently see or would like to see.

INDIVIDUAL/FAMILY

• Proof of age, such as your birth certificate.
• Proof of United States citizenship or legal resident status.
• Proof of current income (e.g., pay stubs if you’re working).
• Proof of income, from any of the following: social security, supplemental security income, veterans’ benefits, and retirement.
• Health insurance benefit card or the policy (if you have any other health insurance).
• Proof of where you live: rent receipt, mortgage statement, and mail with your address on it.