Convenient Locations and Hours
Visit a neighborhood Community Office near you to talk to us in person, and take care of your health insurance needs.
Plan for Your Visit
We look forward to assisting you. Scroll to view how to plan for your visit.
Ready to Enroll? Schedule an appointment.
Make an appointment to enroll by phone, video1, or in person.
Schedule AppointmentAlready a Member?
Select your nearest Community Office and visit us. We can help with payments, questions, and more. Appointments are not required or being taken at this time.
COMMUNITY OFFICE LOCATIONS
Bensonhurst CO
2236 86th Street, Brooklyn, NY 11214
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Brighton Beach CO
314 Brighton Beach Avenue, Brooklyn, NY 11235
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Chinatown - Mott St CO
128 Mott St, Room 407,, New York, NY 10013
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Chinatown – E Broadway CO
28 E. Broadway, New York, NY 10002
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Crown Heights CO
263 Utica Ave, Brooklyn, NY 11213
| Mon | 10:00 AM - 5:00 PM ET |
| Tues | 10:00 AM - 5:00 PM ET |
| Wed | 10:00 AM - 5:00 PM ET |
| Thurs | 10:00 AM - 5:00 PM ET |
| Fri | 10:00 AM - 5:00 PM ET |
| Sat | 10:00 AM - 3:00 PM ET |
East Harlem CO
116 East 116th Street, New York, NY 10029
| Mon | 10:00 AM - 5:00 PM ET |
| Tues | 10:00 AM - 5:00 PM ET |
| Wed | 10:00 AM - 5:00 PM ET |
| Thurs | 10:00 AM - 5:00 PM ET |
| Fri | 10:00 AM - 5:00 PM ET |
| Sat | 10:00 AM - 3:00 PM ET |
Elmhurst CO
40-08 81st Street, Elmhurst, NY 11373
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Flatbush CO
2166 Nostrand Avenue, Brooklyn, NY 11210
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Flushing CO
41-60 Main Street, Rooms 201 & 311,, Flushing, NY 11355
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Flushing CO (New)
39-06 Main Street, Flushing, NY 11354
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Fordham CO
412 E Fordham Road, Bronx, NY 10458
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Hempstead CO
242 Fulton Ave, Hempstead, NY 11550
| Mon | 8:30 AM - 5:00 PM ET |
| Tues | 8:30 AM - 5:00 PM ET |
| Wed | 8:30 AM - 5:00 PM ET |
| Thurs | 8:30 AM - 5:00 PM ET |
| Fri | 8:30 AM - 5:00 PM ET |
| Sat | 8:30 AM - 5:00 PM ET |
Jackson Heights CO
93-14 Roosevelt Ave, Jackson Heights, NY 11372
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Jamaica CO
161-21 Jamaica Ave, Jamaica, NY 11432
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Newburgh CO
50 NY Route 17k,, Newburgh, NY 12550
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Parkchester CO
112 Hugh J. Grant Circle, The Bronx, NY 10472
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Patchogue CO
99 W Main St, Patchogue, NY 11772
| Mon | 8:30 AM - 5:00 PM ET |
| Tues | 8:30 AM - 5:00 PM ET |
| Wed | 8:30 AM - 5:00 PM ET |
| Thurs | 8:30 AM - 5:00 PM ET |
| Fri | 8:30 AM - 5:00 PM ET |
| Sat | 8:30 AM - 5:00 PM ET |
Richmond Hill CO
122-01 Liberty Avenue, Richmond Hill, NY 11419
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Ridgewood CO
56-29 Myrtle Ave, Ridgewood, NY 11385
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Sunset Park 5th Ave CO
5202 5th Avenue, Brooklyn, NY 11220
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Sunset Park 7th Ave CO
5324 7th Ave, Brooklyn, NY 11220
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Washington Heights CO
1467 St. Nicholas Ave, New York, NY 10033
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
Yonkers CO
13 Main Street, Yonkers, NY 10701
| Mon | 9:00 AM - 5:30 PM ET |
| Tues | 9:00 AM - 5:30 PM ET |
| Wed | 9:00 AM - 5:30 PM ET |
| Thurs | 9:00 AM - 5:30 PM ET |
| Fri | 9:00 AM - 5:30 PM ET |
| Sat | 9:00 AM - 5:30 PM ET |
MALL KIOSK LOCATIONS
Appointments cannot be scheduled at kiosk locations at this time.
Main Plaza Mall Kiosk
37-02 Main Street, Flushing, NY 11354
| Mon | 10:00 AM - 6:00 PM ET |
| Tues | 10:00 AM - 6:00 PM ET |
| Wed | 10:00 AM - 6:00 PM ET |
| Thurs | 10:00 AM - 6:00 PM ET |
| Fri | 10:00 AM - 6:00 PM ET |
| Sat | 10:00 AM - 6:00 PM ET |
Smith Haven Mall Kiosk
313 Smith Haven Mall, Lake Grove, NY 11755
| Mon | 10:00 AM - 6:00 PM ET |
| Tues | 10:00 AM - 6:00 PM ET |
| Wed | 10:00 AM - 6:00 PM ET |
| Thurs | 10:00 AM - 6:00 PM ET |
| Fri | 10:00 AM - 6:00 PM ET |
| Sat | 11:00 AM - 5:00 PM ET |
South Shore Mall Kiosk - JCP Wing
1701 Sunrise Hwy, Bay Shore, NY 11706
| Mon | 11:00 AM - 6:00 PM ET |
| Tues | 11:00 AM - 6:00 PM ET |
| Wed | 11:00 AM - 6:00 PM ET |
| Thurs | 11:00 AM - 6:00 PM ET |
| Fri | 11:00 AM - 6:00 PM ET |
| Sat | 11:00 AM - 5:00 PM ET |
MEDICARE
- Medicare insurance card (if applicable)
- Information on your current prescription drug coverage (if applicable): name of coverage, ID number, group number, and coverage start date.
- Information on your nursing home or long-term care facility (if applicable): home/facility name, address, and phone number.
- Emergency contact information (if applicable): name and phone number.
- List of prescriptions that are important to you.
- List of doctors you currently see or would like to see.
INDIVIDUAL/FAMILY
- Proof of age, such as your birth certificate.
- Proof of United States citizenship or legal resident status.
- Proof of current income (e.g., pay stubs if you’re working).
- Proof of income, from any of the following: social security, supplemental security income, veterans’ benefits, and retirement.
- Health insurance benefit card or the policy (if you have any other health insurance).
- Proof of where you live: rent receipt, mortgage statement, and mail with your address on it.