Welcome to our Virtual Community Office
At our Community Offices, we connect you and your family to health insurance plans and resources that meet your needs. Connect with us here or in person. Scroll to view all the ways we can help.
What can we help you with?
I'm shopping for or renewing my Healthfirst plan
Find a Sales Representative
Connect with a Sales Representative who can help you enroll in a new plan or renew your existing Healhtfirst coverage - for yourself or your family.
Search by name, location or language to find the right representative for your needs.
Search RepresentativesSchedule an Appointment
Make an appointment to enroll by phone, video1, or in person.
Schedule an AppointmentI need help renewing coverage for myself or my family
Find a Renewal Representative
Need help keeping your Healhtfirst coverage active? Our dedicated Renewal Representatives can guide you through the renewal process, whether it's for you or your family members.
Search by name to connect with someone who can help.
Find a Dedicated Renewal RepresentativeTools for Healthfirst Members
Register or Sign into Your Account
Pay bills, access benefits, and manage your Healthfirst plan all in one place.
Sign InDownload our Healthfirst NY Mobile App
Search for a doctor, find essential services, view your digital member ID, and more.
More ways to connect.
Give us a Call
Monday to Friday, 9:00 AM - 8:00 PM
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Healthfirst Members
Please call the number on the back of your Healthfirst Member ID card.
Find a Community Office
View our Community Office locations, hours, and how to plan for your visit.
Explore On Your Own
Learn about our family, individual, and Medicare Advantage plans.