Virtual Community Office

Welcome to our Virtual Community Office

At our Community Offices, we connect you and your family to health insurance plans and resources that meet your needs. Connect with us here or in person. Scroll to view all the ways we can help.

What can we help you with?

Tools for Healthfirst Members

Register or Sign into Your Account

Pay bills, access benefits, view claims, and manage your Healthfirst plan all in one place.

Sign In

Download our Healthfirst NY Mobile App

Search for a doctor, find essential services, view your digital member ID, and more.

More ways to connect.

Give us a Call

1-844-488-1486

Monday to Friday, 9:00 AM - 8:00 PM

TTY English: 1-888-542-3821

TTY Español: 1-888-867-4132

Healthfirst Members

Please call the number on the back of your Healthfirst Member ID card.

Find a Community Office

View our Community Office locations, hours, and how to plan for your visit.

Find Community Office

Explore On Your Own

Learn about our family, individual, and Medicare Advantage plans.

Explore Plans